New Operational Guidelines at Lock & Leave – COVID-19 Updates

The new Coronavirus (COVID-19) has all of our attention. At Lock & Leave Storage, we want to let you know that we’re doing everything possible to keep our customers and employees safe while continuing to provide essential services.

We’re constantly reviewing and closely following all guidance from the CDC, including taking necessary steps to reduce the threat of COVID-19 exposure to our staff and tenants. We’ve extended our on-site cleaning procedures and are explicitly instructed our team members to follow CDC guidelines for handwashing and sanitizing.

We remain open to serve you with new, limited hours of operation. Additionally, many of the services that we provide are available to you online at any time (reserving a unit, scheduling a move-in, paying rent, etc.).

Social Distancing

If you do need to visit one of our locations, please maintain proper social distancing (physical distancing) standards by remaining at least 6 feet away from other customers and/or employees.

Updated Operating Hours

Please call your local store for updated operating hours. This is a fluid time and these hours are subject to change based on the current climate of the situation.

Managers will remain on-site at our facilities and maintain proper social distancing standards with all tenants and other employees.

New Tenants

If you are a new tenant or potential new tenant, please make an appointment, online or via phone, before visiting one of our locations. We will use the information you provide us to prepare your lease documents ahead of your scheduled appointment. When you arrive, all that you will have to do is sign your lease agreement.

New Operational Guidelines

Our digital tools on our website are straightforward and easy to use. If you need to reserve a unit or pay rent, please take advantage of them. Additionally, you can call either of our locations for assistance from one of our team members for most of our services.

Payments:

We prefer that you pay online as much as possible. For in-person payments, please coordinate with your local store manager.

If you’re having difficulty and are unable to make payments, please contact your local store manager to discuss possible payment options.

 

Despite the current circumstances resulting from COVID-19, the Lock & Leave Storage team remains committed to serving you and the community. We look forward to continuing to meet your storage needs and recommend that our visitors follow the CDC guidelines outlined here: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/social-distancing.html