My fiancee and I rented a unit not too long ago. I'm very pleased with the service and the facility. The manager James, was very professional and courteous. The area is clean and welcoming. I highly recommend them if your in need of storage.
Manager James is fully invested in his mission to provide excellent customer care and operating an orderly facility. It's immediately clear that he has a wide body of experience in storage property management. I think he's also *psychic* because he anticipated questions before being asked. He knows how to leverage the company software for customer service. The property itself is well-kept and has not changed in the years that I've rented. I recommend.
Staff was friendly, efficient, helpful, and patient. I got the impression that they take security and customer service seriously.
If you're moving, downsizing or decluttering, these guys are for you! I was amazed at the level of service I received, and even happier with the deals. We moved in for right around $19 without any other fees or fine print to worry about. We got a free moving truck, came with a nice driver, and we got the whole move done quickly and cheaply. Highly recommend them to anyone wanting the best self storage service in Southern California.
three things: 1) exceptional service 2) exceptional value 3) convenient. i couldn't be any happier with my experience. got a free truck and a driver, so that made moving in a breeze. i can't believe i didn't know about this place until recently! lol.
My experience was great and the service was wonderful. Netty helped me find the right storage that would fit my needs and the prices were the best I could find.
Found these guys online and couldn't be happier with everything. Usually self storage places suck, but these guys are definitely a gem. Prices were really fair, services was excellent, and I can't recommend them enough!!!!!!!
excellent staff and facility. i've tried so many self storage places but this one takes the cake for the best all around experience. highly recommended.
Great place with good size and nice quality storage units. Very kind staff who want to help if they can. Highly recommend place.
what an awesome location. friendly staff. great prices. safe and secure. just needed a small locker for a few months while we were in the process of moving our offices and had nothing but a great experience all the way around. highly recommended to any small business or residential customer looking for a friendly and wonderful self storage location.
Easy to find. Fast and good service. Nice customer service
Good and clean. They need to be open later but other then that it's a better price then public storage and the others...
Clean place . Good people to deal with Fair honest
really professional, really friendly, really attentive and extremely affordable. i've been with them at the placentia location for years and never had a problem. best storage in placentia!