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8 Tips for Storing Your Boat

Boating is one of the most beloved pastimes in the United States. According to The National Marine Manufacturers Association (NMMA), over 100 million Americans go boating yearly. Since the COVID-19 pandemic, recreational boat sales have surged, with many first-time buyers entering the market.

Unfortunately, boating is not a 365-day-a-year activity. So before the weather changes, make sure you find a time to store your boat until next season. To reduce the wear and tear that inactivity can have on your boat, our Lock & Leave Storage specialists recommend the following tips for getting your boat ready for the down months:

  1. Clean Your Boat

Before putting your boat away for months, you’ll need to give it a good scrub. This includes cleaning the inside, outside, hardware, and all the trim. In addition, repairing damages before storage will keep your boat from unnecessary wear and tear.

  1. Take Care of Your Batteries

Remove all batteries from your boat and ensure all their terminals are clear from corrosion. Corrosion could seriously affect your ability to hold a charge when you get it out of storage. If everything is clean, disconnect all cables and store them securely.

  1. Change Your Oil

You should conduct an oil change on your boat before storing. Change out filters on the stern drive, inboard engines, or outboards. This step will help prevent water and acid from damaging your engine.

  1. Get Rid of Moisture

Water sitting on your boat and potentially freezing can wreak havoc on your boat while it’s stored. Make sure all water has been removed from all areas of your boat – compartments, behind bulkheads, etc. Use a dry towel to absorb any moisture. 

  1. Drain-All Parts

Speaking of moisture, you’ll want to drain all fluids from your boat’s engine, transmission, etc., before putting it into storage. When these fluids are drained, you reduce the risk of corrosion. 

  1. Lubricate

Using a marine-grade lubricant, lubricate all moving parts on your boat. These parts could include your propeller shaft, pulleys, or springs. Make sure they will be in good working order once boating season begins.

  1. Flush the Cooling System

Flushing your system with fresh water will help prevent the risk of corrosion by removing all salt, dirt, and debris that may be in there. If your boat will have to endure colder climates during the winter, run some antifreeze through the system. 

  1. Cover the Boat

A good quality boat cover is one of the most important things you can use to protect your boat. You will want a cover made specifically for boats to resist water, weather, and UV damage. Secure your boat cover with proper tie-downs before putting it in storage. 


Are you looking for indoor solutions to storing your boat? Do you want to find a storage facility where you can drop off your winterized boat and not have to worry about damage? Lock & Leave Storage Centers are just what you’re looking for. 

Our Henderson location is excited to talk to you about what boat storage options we offer and how Lock & Leave Storage Centers will give you peace of mind until it’s time to get back on the water again. So contact us today to see what we can do for you and your boat.

Summer Cleaning & Decluttering

It’s that time when the sun is out, and everyone just wants to be out of the house after winter. But during the winter and spring, it’s harder for most people to keep the clutter out and clean the house, especially some of the outdoor areas of our home. 

While we all want to spend our summer playing, it’s a necessary time to clean out specific areas of your home and declutter – while the weather is nice! The good news is that it doesn’t have to take days or weeks. Doing just a little bit each day can have your home back in order and spruced up! 

Consider Decluttering Your Home Regularly

While we want to be able to de-clutter our home in just one day, the fact is that maintaining a clutter-free home isn’t a one-time event, mainly because each member of the family is bringing new items into the house every single week, if not daily.

Decluttering needs to be a recurring event – like doing the laundry, washing the dishes, and cleaning the floors. However, it can be helpful to use the warmer season temperatures to de-clutter, get outside and use a larger space to help organize and plan things like a garage sale or create a box of items for a donation center for the things you choose not to keep.

Where Do You Start with Summer Decluttering and Cleaning?

A list is one of the easiest ways to get started on a task. Here are some ideas of areas that are easier to clean and declutter when the weather is warm:

  • Outdoor furniture/your patio
  • School papers and artwork from the school year
  • Summer clothes for everyone in the family
  • Your coat closet from the winter months
  • Your winter wardrobe
  • The garage or outdoor storage area
  • Your car
  • A grill and its supplies

This list might seem overwhelming, but the best approach is to declutter slowly. It can get overwhelming if you try to do too much too fast. The more intentional you are, the easier you will adapt to a more clutter-free life in general. 

Keep This in Mind as You Start

One of the biggest ideas to remember when decluttering is considering the things you have as tools for living. Most things are there to help make your life easier. You might have a few items that you treasure and would like to keep, but if something isn’t working for you, it will only become clutter, making your home much harder to keep clean. 

Here is another tool to help you figure out what should stay and what should go – print out this summer decluttering checklist to keep you on track.

On a practical level, try to put aside around thirty minutes a day to begin decluttering. First, make sure you have a bag for trash and boxes for donation items. Then pick an area to start decluttering. Once the space is decluttered, it only takes a few minutes to clean!

As you de-clutter, keep making decisions about what you need instead of working to make more space for the things you already have. Now is the time to part ways with some things that aren’t useful to you and take up too much room.

Once You DeClutter, Cleaning Becomes So Much Easier

Sometimes we avoid cleaning because we don’t realize that we are including decluttering into our cleaning routine. If we can see these as two distinct tasks, it becomes much easier to clean your home.

Once your home is de-cluttered, you are not cleaning “around” your stuff. Instead, you can simply clean the items that are useful to you and create a system to keep de-cluttering and cleaning throughout the year. 

There are times that our homes simply do not have the space needed to store the things we need and the items that hold sentimental value to us. That’s when it can be helpful to find a storage unit with extra space to keep those things organized that would make your home cluttered.

Let Lock and Leave Storage Help You Declutter Your Home 

Lock and Leave Storage has storage units of all sizes to fit your needs. As a safe, quality residential and business self-storage facility, all units come with several features, including:

  • Friendly, knowledgeable staff on hand
  • Easily accessible hours of operation between 7:00 am and 7:00 pm
  • Clean storage spaces
  • 24-hour security video surveillance
  • Boxes and packing supplies
  • Truck rentals 

Our quality residential self-storage solutions are designed to fit many different needs. So if you’ve been searching for a safe, quality self-storage solution, feel free to contact one of our storage specialists to help you find the right size storage unit today.

Lock And Leave Storage Celebrates Grand Opening in Henderson, NV

Lock And Leave Storage Celebrates Grand Opening in Henderson, NV

Earlier this month, we celebrated the Grand Opening and Ribbon-Cutting Ceremony of our newest Lock & Leave Storage location in Henderson, Nevada with the Henderson Chamber of Commerce, local businesses, and community members.

Thank you to our new Henderson community and staff for joining us! To learn more about our services and availability, please visit www.lockandleavestorage.com/henderson or speak with a storage specialist today at (702) 856-3161. Make sure to ask about this location’s current offer of 50% off the first two months! Offer available until May 31, 2022.

Lock & Leave Storage Opens Newest Location in Henderson, Nevada

Why Choose Lock and Leave Storage 

If you’ve been searching for a safe, secure, clean environment to store all of your precious items—look no further than Lock & Leave Storage. We provide safe and quality residential and business self-storage options with a number of features. Our Henderson location includes features like:

  • Covered Boat and RV Storage
  • State-of-the-Art Air-Conditioning
  • Large Drive Up Units Available
  • Boxes, Locks, And Packing Supplies
  • Easily Accessible Hours from 6:00 AM to 9:00 PM

Lock and Leave Storage Opens New Location in Henderson, NV

Henderson Blog

Lock & Leave Storage is excited to announce its first location in Nevada! Located conveniently on the way to Lake Mead between Lake Las Vegas and the Cadence Master Planned Community, our brand new 114,000 square foot storage center in Henderson can help with all of your storage needs. 

It’s All About Location

With our new Henderson location conveniently off E. Lake Mead Parkway, on the way to Lake Mead, we make it quick and simple for you to access and store your camping, fishing, and other recreational supplies. In addition, we offer 69 covered and uncovered drive-up boat and RV parking stalls, all with wide drive aisles and secure access, which will make your time at the lake even easier. 

Why Lock & Leave Storage?

Lock & Leave has a wide range of storage units ranging from 5×5 to12x30, so we have the size you are looking for. These units are well-lit, clean, and have state-of-the-art air conditioning. In addition, our new Henderson location allows you to conveniently store your boat or RV with covered, uncovered, and drive-in options.  

If you’re a business owner, moving, decluttering, or simply just need more space, Lock and Leave can help you with your long or short-term storage needs. Our friendly and knowledgeable staff are looking forward to serving you.

How to Declutter Your Home Office

declutter home office

The COVID-19 pandemic catalyzed a shift towards remote work. Upwork estimates that 22% of the American workforce will be remote by 2025. Correspondingly, many employees have turned spare rooms in their homes into personal offices. 

Now, over a year and a half after the shift to remote work began, WFH employees are finding that they need to declutter their home offices. 

A cluttered office can be intimidating; it can be challenging to know where to start. Although, if your office is on the messier side, don’t worry, this article will provide five tips that can help you declutter efficiently. 

Start Small 

When it comes to decluttering, the most important thing is getting started. To avoid wasting time picking where to start, start small. 

This could be a filing cabinet, bookcase or the corner of your desk. It doesn’t matter, you just need to build momentum. From there, move on to whatever area of your office is beside it and continue to work your way outwards. 

It’ll be a lot easier to take on the task in small chunks. Looking at the entire office at once is overwhelming; focusing on individual sections is much more manageable. 

Digitalize Where Possible

We mentioned starting with the filing cabinet, although if it’s possible to eliminate the need for a filing cabinet, that may be even easier. Signing up for a cloud service can provide you with all of the digital storage you’ll ever need.

By committing to going completely paperless, you’ll never have to worry about organizing your documents again. When deciding what to do with old paper books and documents, consider keeping them in a storage unit. Storing office materials in a self-storage unit is an affordable, practical way to help reduce clutter in your workspace.

Relocate Items That Do Not Belong in The Office

Keeping with the theme of clearing space, look for items that do not belong in the office. Having a home office is the most beneficial when the space feels like a real office. Your home office shouldn’t look like a normal room in the house that happens to include a desk and a chair. 

You’ll want to set up your office so it feels like a traditional workspace.

It’s easy to let the home office gradually turn into an extra storage space for miscellaneous items. You can avoid this by putting non-essential office items in a storage unit. 

It’ll pay off. Psychological studies have shown that keeping your office down to the essentials increases productivity and reduces anxiety. 

Put Extra Items In Self-Storage

Some items simply take up too much space in the office and also don’t belong in other rooms in your home. Consider putting these items in self-storage. It’s common for people working from home to use self-storage units to securely keep their extra items. 

Schedule Time In The Future to Keep Your Office Organized

Now that your office is organized, you have a new challenge — keeping it that way. Naturally over time, items are going to build back up. 

By asking yourself how much time has passed between the last time you cleaned your office and now, you can gain an idea of when to schedule your next decluttering. 

Pro-tip: schedule it slightly in advance so that you can avoid reaching your threshold. That way, you’ll always be content with your workspace. 

Let Lock and Leave Storage Help You Declutter Your Home Office

Lock and Leave has storage units of all sizes to fit your needs. To get started at your nearest Lock and Leave location, click here to speak to a storage specialist. 

What Items Should You Put in Self-Storage Units?

self-storage unit blog post

A self-storage unit can provide a convenient way for individuals to store personal items and belongings outside their homes. Whether it be home remodeling, temporary downsizing, or another life transition—there’s a number of reasons why self-storage units should be utilized for storing belongings.

Having to deal with the stress of whether to keep items or toss them can be a burden for many people. Keeping belongings in a safe and secure place will alleviate some of the pressure associated with moving and decision making. The problem is you still might be wondering which specific items can or should be stored in storage units.

As a customer you can store a number of different items in self-storage units. Let’s take a closer look at some of the items you can keep in storage facilities.

Furniture

Furniture is undoubtedly one of most common items people choose to store within storage units. Typically, furniture pieces tend to be large and take up exorbitant amounts of space. Using storage facilities can be the solution you need to eliminate clutter or make more space within your household.

Here’s some common types of furniture found in storage units:

  • Couches/sofas
  • Dining tables
  • Coffee tables
  • Desks
  • Chairs
  • TV stands
  • Mattress beds/bed frames

Because furniture can cost hundreds if not thousands of dollars, many people cannot afford to throw or give items away when they are no longer needed. Instead, storing furniture in self-storage units may be a viable alternative for people looking to replace items in their households or simply store excess furniture. You’ll never know when a friend, family member, or even yourself may be in need of some furniture in the future.

Appliances

Like furniture—appliances take up large amounts of space. If you’re moving to a new home or in between homes most people do not have the square footage to store items. Using a self-storage unit can be a viable option while figuring out housing and living situations.

Appliances that can be stored in facilities include:

  • Washer/dryers
  • Refrigerators
  • Ovens/stoves
  • Microwaves
  • Dishwashers

Each of these items typically cost individuals hundreds if not thousands of dollars. Instead of getting rid of appliances, consider a self-storage facility as a viable alternative.

Clothing

Many people have substantial amounts of clothing that simply do not fit in a single closet. As an alternative, seasonal clothing can be stored in storage units if not being used. If you want to free up some closet space here’s some examples of items you can keep in a self-storage unit:

  • Clothes: winter coats, jackets, and warm weather clothing can be kept in a storage unit while out of season.
  • Shoes: summer and winter shoes can vary significantly in terms of seasonality. Boots, shoes, and sandals are some examples of shoes that can be kept in storage facilities.

Consider freeing up your wardrobe space by using a self-storage facility. As seasons change you can alternate wardrobes to adjust for weather conditions as needed.

Holiday Decorations

Decorating for specific occasions can be joyous and exciting at the same time. Whether it be Halloween, Christmas, or anything else in between—each of these holidays involve filling our households with lavish decorations and other seasonal items.

The most common holiday decorations stored include:

  • Christmas: artificial trees, wreaths, lighting, and other holiday related items
  • Easter: baskets, plastic eggs, etc.
  • Halloween: pumpkins, haunted house items, ghost figurines

Some of these items can take up large amounts of space, so keeping them outside the home at a storage facility is one way valuable space can be freed up.

Why Choose Lock and Leave Storage

If you’ve been searching for a self-storage facility to help free up space within your household—turn to Lock and Leave Storage. As a safe and quality residential and business self-storage facility—each of our units come with a number of features including:

  • Friendly, knowledgeable staff available on hand
  • Convenient hours of operation between 7:00am and 7:00pm 
  • Storage spaces that are clean and secure
  • 24 hour security video surveillance
  • Boxes and packing supplies
  • Truck rentals

If you’re looking for the right self-storage unit solution—look no further than Lock and Leave Storage. We’ll provide you with safe, clean, and quality storage solutions to fit all of your individual needs. If you’re still not sure which option may be right for you—please contact one of our storage specialists to help you find the right solution today

Lock & Leave Employee Spotlight: James Cordero

james c

Lock & Leave believes having outstanding employees is the first step in creating a positive experience for our customers. Our friendly and knowledgeable staff serves every customer with excellent service and quality support. 

Each employee that joins our team is treated with the utmost respect and loyalty. At Lock & Leave, we provide employees with the tools and resources to foster communication and professional development in a positive workplace.

Today our employee spotlight is highlighting one outstanding team member by the name of James Cordero. We asked James about his experience with Lock & Leave so far and what he sees for the future.

1. What is your role/job title at Lock & Leave? Briefly describe how your role helps customers?

As an on-site manager for Lock & Leave, part of my role is to ensure all storage units are properly cleaned and well-maintained. I also spend time helping customers with any storage needs they may have.

2. How long have you been with the company?

I have been a part of the Lock & Leave family for approximately 2 years, but have been in the storage industry for over 12 years. I look forward to growing my career here at Lock & Leave and am excited to see what opportunities may present themselves in the years to come.

3. What do you enjoy most about working at Lock & Leave? 

The best part about working at Lock & Leave is the customer-centric experience we strive to create. The constant communication between the corporate office and on-site staff ensures that all team members are provided with the tools and resources needed to perform our job duties at the highest level.

4. Please share a positive experience you’ve had with a customer.

One recent event involved an out-of-state customer seeking storage solutions. After answering her questions, I was able to help her find the appropriate storage unit along with assisting her in renting a moving truck. The storage unit was the perfect size for all of her belongings, leaving her feeling extremely satisfied with her experience at Lock & Leave. As a result, she wrote a 5-star customer review online.

5. What do you enjoy doing when you’re not working? Any hobbies or pastimes?

I prioritize spending time with my children and doing various activities such as taking them to local parks, seeing movies, and going to amusement parks. I’m a firm believer that spending quality time with family and friends is the true source of happiness in life.

6. If you could describe yourself in 3 words, what would they be?

I believe that I’m a reliable, motivated, and insightful person that consistently treats every person with loyalty and care. If I can create a positive experience in one’s life—I’ll go above and beyond the call of duty to do so.

7. What have you learned about working at Lock & Leave?

Lock & Leave Storage stands by their integral values and morals. Whether it be a customer or a valued member of our team—they pride themselves on treating all people with the utmost respect and care.

It is simply an honor to be a valued member of the Lock & Leave Storage family. I strive to provide each and every person with a top-notch customer service experience. We make renting storage units quick, easy, and efficient—leaving our customers feeling happily satisfied.

 

Lock & Leave treats each of our employees as members of our own family. We acknowledge each team member’s contributions while instilling values of respect, care, and dignity.

When is the Right Time to Get a Storage Unit?

When is the Right Time to Get a Storage Unit?

Storage facilities can provide temporary or long-term solutions to fit a variety of different spatial needs. Whether you’re moving, remodeling, or downsizing—storage units can be lifesavers for those with limited space.

Various lifestyle changes can often require people to free up space within the home or necessitate storing material possessions elsewhere. Self storage facilities can provide the flexibility and convenience to store items while allowing people access to them as needed.

Let’s take a look at some of the reasons why it might be the right time to get a storage unit.

Moving to a New Home

People choose to move for a variety of different reasons. Whether they’re moving to a new area or they simply need to store items in between living arrangements—self storage can solve many of the issues commonly encountered.

The most common reasons for using storage rentals during a move include:

  • Downsizing: Many people choose to downsize their living situations to accommodate changes. Whether their kids are moving away to college or they simply want to move to a smaller home—storage units often act as an intermediary between moves. Storage units can be rented to temporarily store goods instead of selling or throwing them away.
  • Selling a home: When a home is sold many times a move out date is sooner than expected due to buyer requirements. Storage units allow possessions to be stored if the next home is not ready for move-in. 
  • Getting married: If a couple moves in together or gets married there may be multiples of every item. Instead of getting rid of each one, items can be kept in storage facilities.

Although moving can often be a stressful endeavor, storage units can provide peace of mind knowing items are stored safely and securely. Appliances, furniture, and other common items take up lots of space so storage units are a convenient way to store items outside of the home.

Home Renovations

People renovate homes as a way of modernizing and improving current living spaces. The problem is household items generally have to be removed and stored off site while renovations occur. The last thing people want is their furniture and valuables getting covered in paint and other building materials.

The size of the storage facility needed will depend upon the particular household renovation. If an entire home is being redone a larger storage unit may be required. On the other hand a smaller storage space may be sufficient for simple room renovations.

Some of the most commonly stored items include:

  • Bedroom sets
  • Appliances 
  • Living room sets
  • Kitchenware
  • Electronics
  • Photographs and archival items

If you’re looking to renovate your home self storage solutions can secure your home goods against damage or corrosion caused by construction.

Buying New Furniture

Many choose to buy or replace existing furniture and other household items. The problem is some may find it difficult to sell or discard existing furniture. Whether it holds sentimental value or it’s simply difficult to part with—many people choose to hold onto their old furniture instead of getting rid of it.

Sofas, bedroom furniture, appliances, and television sets are just a few of the examples of items people may choose to keep in storage facilities. Others may store items at storage sites temporarily while they’re for sale.

Why Choose Lock and Leave Storage

If you’ve been searching for the right storage facility to secure your precious possessions—look no further than Lock and Leave Storage. As a safe and quality residential and business self-storage facility all units come with a number of features including:

  • Friendly, knowledgeable staff on hand
  • Easily accessible hours of operation between 7:00am and 7:00pm
  • Clean storage spaces
  • 24 hour security video surveillance
  • Boxes and packing supplies
  • Truck rentals 

Our quality residential and business self-storage solutions are designed to fit a multitude of different needs. If you’ve been searching for a safe, quality self-storage solution feel free to contact one of our storage specialists to help you find the right size storage unit today.

How to Secure and Organize Your Belongings in a Storage Unit

How to Secure and Organize Your Belongings in a Storage Unit

Whether it is for your business or your home, short-term or long-term, sometimes you simply need more space to store your items. In order to keep your belongings secure and easily accessible, here are some tips on how to protect your belongings and create an organized storage unit.

Make an Inventory of the Storage Items and Label Them

To keep all of your belongings in order, the best place to start is to make a list of all the items you are going to put in storage. Some items are easy to remember — larger items, like beds, sofas, and desks. But smaller items are a little harder to remember. So, as you begin to pack your belongings up, create a spreadsheet of what is going in your unit. As you are packing everything up, go ahead and label your boxes or bins. 

This will help you find your items when you are looking for them down the road. As you move your things in, remember to put your labels forward-facing so that you can see them easily. If you know that you will be using the space long-term, creating a map of where you store each item can help you get to items quickly whenever you need them.

Make the Most of Your Space by Bringing in Shelving

Once you are ready to move your belongings, you want to make sure that you can use every square inch of your storage unit. One of the easiest ways to do this is by bringing in freestanding shelving units. Shelves will help you use the full height of your space, and it can also make accessing boxes or plastic bins much easier since they won’t be stacked on top of each other. You can simply pull a bin off a shelf! 

Also, if you plan on storing decorative shelving, give it a double-use. You can store small boxes or plastic bins that are light on your decorative shelves.

Decide Between Cardboard Boxes or Clear Bins

Cardboard boxes are a cost-efficient way to store your belongings — especially if you know your timeline. If you plan on using your storage unit in between moves, then you might not ever need to unbox any of your items, making cardboard boxes your best choice. But, if you are planning on using the space as an extra garage or basement storage, you might want to invest in clear bins. 

With clear bins, it is easier to see inside of them and figure out which belongings are in which container. Also, bins will last longer and have a sealed lid making it more difficult for any bugs or dirt to get inside. With either option, check the dimensions to make sure they fit into your shelving and then purchase boxes of similar size for those going on the shelves. 

Plan the Layout for Your Stored Items

As you begin to put your belongings into the storage unit, consider which items you will need to be able to get to at a later date. Those items probably need to be put in last and stored toward the front of your unit. When you pack, start with large, heavy items, like furniture or heavy boxes, and place them towards the back of the unit on the bottom.

If there is anything that you know you will need to get to, make sure to pack it in a place you can both remember and get to. For instance, you might not need to take out your extra bed frame for a while, but you might need that extra pack-n-play for when you go on vacation. Labeling items you might need, like seasonal clothing or holiday decorations, helps you find them quickly.

Use Your Vertical Space

You are getting a storage space in order to have space — so let’s use it all! While you can make sure that your shelves go as high as your storage unit, you can also turn furniture vertical to maximize space. You’ll also want to disassemble large furniture items to make them easier to store vertically — take apart bed frames, table legs, headboards, and decorative shelves. For safety purposes, make sure that items are stable and will not fall. 

Since these are the larger items, even when they are vertical, it is usually best to put them towards the back of the storage unit. However, mattresses need to lie flat when they are stored. If your unit is particularly tall, you might want to keep a step stool or small ladder in the space to have safe access to items higher up.

Secure and Convenient Storage

If you’ve been searching for a safe and convenient storage environment to organize your valuables, keepsakes, and all of your “extras” — look no further than Lock & Leave Storage. With multiple locations — we provide quality residential and business self-storage solutions to organize and secure your belongings. Our storage specialists are here to help you each step of the way. Contact us today to get started!

Lock & Leave Employee Spotlight: Lou Tobias

Lou Tobias

At Lock & Leave, we value our employees as much as we do our customers. In addition to providing safe and convenient storage options—we pride ourselves in hiring knowledgeable, friendly staff to assist our customers. Our enjoyable work environment supports employee development, recognition, and a consistent dedication to customer service. 

We strive to create a professional yet fun work environment by establishing close working relationships with each of our employees. At Lock & Leave, our staff is more than just a number. Each and every one of our team members are considered a member of our extended family. 

Today’s employee spotlight features Lou Tobias. We decided to ask her a few questions about her experience with Lock & Leave thus far.

1. What is your role/job title at Lock & Leave? Briefly describe how your role helps customers?

As the Property Manager of Lock & Leave, I am responsible for ensuring facility operations are carried out in a timely and efficient manner. I aim to assist as many customers as possible with a multitude of different needs.

2. How long have you been with the company?

I’ve been a proud member of Lock & Leave for 8 months now and I’m excited about the potential future opportunities that await me throughout my career.

3. What do you enjoy most about working at Lock & Leave? 

At Lock & Leave we proudly work as a team committed towards achieving our goals and milestones. With the support of my management team, I feel confident that we will always go above and beyond expectations to help serve the needs of our customers. I strive to continually make sure everyone is treated with the utmost respect to the best of my ability.

4. Please share a positive experience you’ve had with a customer.

Recently, a customer was searching for a storage company to meet their specific needs. Although they had asked about an alternative company—I politely provided reasons as to why Lock & Leave may provide better solutions. They asked why and I indicated that our staff provides the highest level of service to meet and exceed their expectations. I quickly handed them my personal business card and gave them some additional information about our facility. A few short minutes later they decided to rent a storage as they appreciated my respect, honesty, and trustworthiness.

5. What do you enjoy doing when you’re not working? Any hobbies or pastimes?

I enjoy spending quality time with my family and friends. Prior to Covid, I regularly enjoyed going to movies, sporting events, amusement parks, concerts, and fine dining. During Covid, I’ve spent more time dedicated to reading new books and watching crime series and documentaries.

6. If you could describe yourself in 3 words, what would they be?

I consider myself to be a respectful, loyal, and kind person that treats each and every customer with the highest level of respect and care. I would never recommend a service or product to anyone unless I’d use it myself.

7. What have you learned about working at Lock & Leave?

The company cares about their employees and customers equally. Using a well-balanced approach to service and quality—they believe that treating employees right will in turn help to improve customer satisfaction.

8. Please provide any additional information you would like to share.

I would just like to say that I’m very happy to be a part of the Lock & Leave family. I represent the company in a friendly and professional manner 100% of the time. My favorite saying is “a smile doesn’t cost a thing, but it can make a big difference in someone’s day.”

 

At Lock & Leave, we believe that each and every employee should be treated as a member of our extended family. We respect and care for one another as much as we do our customers.

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